We make every effort to deliver your order within the estimated dispatch timescales however, delays are occasionally inevitable due to unforeseen factors. You will not be charged additional delivery fees if this occurs. This is a requirement of the January 2013 Dangerous Goods Act, introduced by the Civil Aviation Authority. it's required that Dangerous Goods (Perfume etc.) are delivered via a road-based courier. Sadly, our Express delivery services are only available in the UK and exclude the following postcodes: AB, DD, DG, FK18+, HS, IV, KA27, KA28, KW, PA20+, PH, ZE, BT68+, IM, GY, JE and TR21-25ĭepending on the location, contents and weight of your order, we may use a combination of couriers to deliver your order safely, e.g. You're still entitled to your full statutory rights. We strive to ensure our delivery targets are met but sadly when they're not we're unable to accept liability for any out of pocket expenses incurred for failed or delayed orders. We are unable to deliver to PO Box addresses. Orders may be delivered in one or more packages. We will endeavour to deliver your order in accordance with the delivery option you selected, however timescales and selected services at checkout are liable to be changed due to local import restricitons. You can reach us by email on your return is approved by one of the team, you can print a freepost returns label by clicking here!Īll deliveries are subject to .uk successfully receiving payment.ĭelivery options exclude bank holidays and other public holidays. Please let us know if there is a problem with your order. It’s also your responsibility to check the prohibited and restricted items for your destination country. You are advised to carefully read the restrictions on items like: Batteries, Aerosols etc.Ĭheck Royal Mail's prohibitions and restrictions guide before ordering if unsure. We restrict or prohibit certain items from our international postage. Worldwide delivery aim: 6-21 working daysįedEx International Economy: Canada, Mexico and Puerto Rico in 2 to 3 business days. Worldwide delivery aim: 5-7 working daysĭW1 International Business Parcels untracked : Europe delivery aim: 3-5 working days. International Tracked: Europe delivery aim: 3-5 working days. UKĮxpress Delivery Delivery in 1-3 Working Days Standard Delivery Delivery in 3-5 Working Days International Only the available shipping options will be shown at checkout depending on the order contents, weight and estimated dimensions. Please bear this in mind when you place your order. Due to our suppliers struggling to keep up with demand, we are experiencing these delays. We order as you order, to ensure all of our customers receive the freshest and most up to date products. Not all products are stocked in our warehouse for same day despatch. We operate certain products on our website on a 'Just In Time' (JIT) basis. Shipping timescales are in addition to our standard despatch time of 1-3 working days.
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